Support
We're here for grown-ups
Parents email us. Kids should ask a grown-up — we will never ask a child for a password or a PIN by email.
- Account recovery. We cannot recover a family from a deleted account.
- Forgotten PIN. A parent can change a child's PIN from that child's profile in the app.
- Store billing. When paid plans ship, Apple or Google manage the subscription; we can help from the family side.
Delete my data
Account deletion lives in the parent Profile inside KidMint. It removes the family, children's access, join codes, and proof photos. It cannot be undone. If you need help after deleting, email support@kidmint.app — we still cannot restore a purged family.